Effective Date: 1at January, 2025
Website: www.astrosunilpandit.com (Brand Of www.shivaygems.com) 

Contact Email: info@astrosunilpandit.com

At www.astrosunilpandit.com, we strive to deliver your spiritual products and remedies with care and within the promised timeframes. This Shipping Policy outlines the terms and conditions related to the shipment of any physical goods (e.g., Yantras, Gemstones, Rudraksha, Puja Samagri) ordered from our website.

1. Shipping Locations

We currently ship across India and to selected international locations. If you’re outside India and unsure whether we deliver to your area, please contact us at info@astrosunilpandit.com before placing your order.

2. Order Processing Time

• All orders are processed within 2 to 5 business days (excluding Sundays and public holidays) after receiving your order confirmation and payment.

• Custom-energized products (e.g., charged Yantras or Puja kits) may take an additional 3–7 days for preparation before shipping.

• You will receive a notification once your order has been shipped.

3. Shipping Time & Delivery

• Domestic Orders (India): Delivery usually takes 5–10 business days depending on the location.

• International Orders: Delivery may take 10–21 business days based on the destination country and customs clearance.

Please note: Delays can occur due to weather, natural calamities, or customs issues, for which we are not liable.

4. Shipping Charges

• Shipping costs are calculated based on the weight, size, and delivery location of the product.

• Final shipping charges (if any) will be displayed during the checkout process.

• Free shipping may be available on select items or promotional offers (as mentioned on the product page).

5. Order Tracking

Once your order is shipped, we will provide a tracking number via email or SMS. You can track your shipment through our courier partner’s website.

6. Packaging

All products are packed securely to ensure safe delivery. For energized items or sacred objects, special protective packaging is used to maintain spiritual sanctity.

7. Incorrect Address / Failed Delivery

• Please ensure that your shipping address is complete and accurate.

• In case of an incorrect address or failed delivery attempt, re-shipping charges may apply.

• If the courier service returns the package to us due to non-delivery, we will contact you to arrange re-delivery.

8. Damaged or Missing Items

If your order arrives damaged or if items are missing, please contact us within 48 hours of receiving the package with photos and order details at info@astrosunilpandit.com. We will investigate and resolve the issue promptly.

9. Contact Us